Frequently Asked Questions
Do your jewelry or clothing fade?
No! Our jewelry is made from high-quality stainless steel with a durable coating, so it won’t tarnish and is water-resistant. Our clothing is made from good-quality materials and stays beautiful, even after frequent wear.
What is the delivery time?
We usually ship your order within 1–2 business days. Once your package is on its way, you’ll receive a tracking number so you can see exactly when it will arrive.
Can I return my order?
Yes, of course! You can exchange or return items within 14 days, as long as the item is unworn and in its original condition. Just send us a message via email or Instagram, and we’ll guide you through the process.
How can I contact you?
You can always send us a message via Instagram or email. We do our best to respond as quickly as possible, usually within 24 hours.
Do I need an account to place an order?
No, you can place an order as a guest. Creating an account is optional, but it makes tracking your orders and managing returns easier.
Can I change or cancel my order?
We try to process orders quickly, but if you contact us within 24 hours, we may be able to make changes or cancel your order.
How do I know what size to choose?
We provide a detailed size guide on each product page to help you find the perfect fit. If you’re unsure, feel free to reach out, we’re happy to help!
Do you ship internationally?
Yes! We ship worldwide. Shipping costs and delivery times may vary depending on your location.
Are your products hypoallergenic?
Our jewelry is made from high-quality stainless steel, which is generally safe for sensitive skin. If you have specific allergies, please check the product details or contact us.
Can I track my order?
Yes! Once your order has been shipped, we’ll send you a tracking number so you can follow your package every step of the way.
How should I care for my items?
To keep your jewelry and clothing looking their best, avoid harsh chemicals and prolonged water exposure. Detailed care instructions are included with your order.
Do you offer gift wrapping?
Yes! We can provide gift wrapping for special occasions. Just let us know when placing your order.
What payment methods do you accept?
We accept major credit cards, PayPal, and other common online payment options.
